How a son faced $100K in medical bills and found financial help with Lendela

KEY TAKEAWAYS
  • Medical emergencies can be financially overwhelming: Manpriet’s story highlights how unexpected healthcare costs can strain any household. In times like these, access to the right support can be a lifeline.
  • Free services reduce the burden for struggling families: Lendela’s no-cost platform removes an added layer of stress for those already facing financial pressure.
  • One simple application saves time and energy: Instead of applying to multiple lenders, users can view offers from over 70 trusted providers through a single process.
  • Support systems can change the course of a life: With the right help at the right time, Manpriet was able to focus on his mother’s wellbeing and their future, not just surviving, but moving forward.
  • Access is a key part of financial resilience: Emergencies happen. Knowing there is a reliable way to explore loan options safely can be just as important as having savings in the bank.

Life has a way of throwing curveballs when we least expect them. One moment everything seems manageable, and the next, you're facing mounting bills, sleepless nights, and the weight of responsibility that feels impossible to bear. For many of us, these moments test not just our financial resources but also our resilience, our relationships, and our faith in the future.

When unexpected expenses arise such as medical bills, family emergencies, or urgent repairs, the search for solutions can feel overwhelming. Traditional pathways to help are often complex, time-consuming, and filled with barriers that make accessing support difficult when it is needed most.

This is the reality that 24-year-old Manpriet knows all too well. His story is not just about numbers on hospital bills or late-night shifts to make ends meet. It is a story of love, sacrifice, and eventually finding the right support at the right time when he needed it most.

A son's journey: Growing up too fast

Manpriet’s relationship with his mother began when he was just 13, shortly after his father passed away. His mother, originally from India, had been separated from the family for years and suddenly had to adjust to life in Singapore while grieving and learning how to parent a teenager.

"I didn't really have much of an interaction with my mother," Manpriet recalls. "I had to grow up with her." Their roles shifted quickly. While most teens were focused on school or friends, Manpriet was showing his mum how to top up an EZ-Link card, which bus to take to work, and how to get around in a place where she couldn’t read signs or understand English.

That shared journey created a bond shaped by survival and care. "At the same time, she was my support and I was her support because there were just the two of us," he says. Their relationship grew close, but it carried the weight of responsibilities that neither of them were fully prepared for.

When crisis strikes: The cost of healthcare

In 2015, when Manpriet was just 15 years old, his mother suffered what doctors later revealed to be 21 strokes to the brain. The symptoms began subtly with a severe headache, vomiting, and stiffness on one side of her body. Like many from her generation, she brushed it off at first, believing that rest and Panadol would be enough.

"I didn't know what a stroke was," Manpriet says. "You tell me 21 brain strokes, I didn't know what to do."

That moment marked the beginning of a long and difficult journey. Hospital visits became part of their lives, occurring three to four times a year, with the frequency increasing as time went on. Each visit brought not just emotional strain, but a growing financial burden. The first hospital bill was $24,000, and the costs kept rising.

"Back then she was earning maybe $900 a month as a cleaner," Manpriet shares. "When that first bill came in, it was $24,000. And from there, it just kept adding up."

The weight of responsibility

At an age when most teenagers are discovering their independence, Manpriet was carrying the financial burden of an entire household. His daily routine was relentless. He woke up early for school, rushed to work by 5 PM, worked until midnight, and still found time to complete his homework while caring for his mother.

"I think at 14 or 15 years old, my mindset was already shaped into that of an 18 or 19-year-old," he reflects.

The medical bills kept coming, eventually exceeding $100,000. Even with the support of social workers and monthly payments of $400 to $500, the pressure was immense. For a teenager juggling school, work, and caregiving, it was a weight far beyond his years.

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The challenge of finding financial support

For years, Manpriet looked into different ways to get financial help, but it was never straightforward. Growing up in a typical Asian household, the idea of borrowing money came with a heavy sense of shame.

"Our family, borrowing money is like a taboo," he shares. "You must have face. You cannot just go and ask for money. People will talk."

This mindset made it difficult to seek help, even in moments of real crisis. There was always the fear of being judged or falling into the trap of unlicensed lenders and loan sharks. And even when he considered legitimate options, the process was often filled with paperwork, long wait times, and confusing terms that made everything feel even more out of reach.

When help finally felt within reach

That’s when he came across Lendela through social media. What stood out wasn’t just the access to support, but how simple and discreet the process was. It allowed him to explore his loan options privately and on his own terms, without the fear of being judged.

“For the first time ever when I needed help, I managed to get help properly,” he shared. “Lendela really helped me genuinely.”

That relief, even if just a little, meant everything. It gave him space to breathe, and the energy to keep showing up for his mum - one day at a time.

The power of persistence and love

Today, Manpriet continues to work tirelessly for his mother's wellbeing, but he has found a sense of purpose in his sacrifices. "The reason why I put in so much effort and work so hard for my mum is because I just want her to be happy," he explains.

A recent health scare (a suspected heart attack) that could have turned out much worse, reminded him of what truly matters. During a quiet moment, his mother shared her dreams of travelling and exploring the world, dreams that have long felt out of reach because of their circumstances.

"I feel like her whole life she has sacrificed," Manpriet reflects. "If I can give her just a fraction of what she lost, I think I'll be very, very happy."

A more accessible future, for anyone who needs it

Manpriet’s journey is powerful, but he is not alone. Many of us know someone who is quietly carrying the weight of financial stress. They may be working long hours, caring for ageing parents, managing medical bills, or simply trying to stay strong for their family while holding everything together.

At Lendela, we believe that getting help, including personal loans, should not feel like a last resort or a source of shame. It should be straightforward, respectful, and designed for real lives. That belief is what shaped our platform. We do not promote any particular bank or lender. Instead, we work to match each user with loan options based on their unique profile, with no hidden fees, no bias, and no impact on their credit score.

Our service is free to use, and so is our commitment to being a support system you can trust. Behind the technology is a team of people who genuinely want to help - people who understand how hard it is to ask for assistance and how important it is to receive it in the right way.

If you’re in a situation where financial help could ease the burden, know that you don’t have to figure it out alone. Submitting a loan application with Lendela is free, fast, and safe, and it could be the first step toward a little more breathing room.

We are here for that step.

Wani

Wani

A veteran member of the Lendela family, Wani heads up the customer success team in Singapore and has been pivotal in the development of Lendela's highly rated customer service. Today, she oversees the growth and performance of a huge team of customer success specialists while ensuring borrowers get a fair shake on their loans.

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